Books By The Foot

Frequently Asked Questions

Purchases Rentals

Can I choose some of the books myself?

We will do everything we can do accommodate requests for specific titles, authors or genres. In some cases, specific requests may fall outside of the “by the foot” price range. We’re happy to include it in your order if that’s okay or we can find a similar title that will keep you on budget. If we don’t have a specific title in stock, we can put it on a wish list and let you know when it’s available.

If you would prefer to come in and select your own books, we’re happy to assist. However, books chosen by clients cannot be included in any books by the foot pricing. When we choose books for you, we stay within a certain price range to keep you on budget. For example, many new releases and rare books can be expensive, and, therefore, are not normally books we select for “by the foot” orders.

We are happy to help you select books within a budget if you decide to come in and shop.

Are appointments necessary?

Appointments are not necessary, but they are recommended if you would like to guarantee our availability to discuss your project or pull your books.

How long does it take to create a custom collection?

We can put together most custom collections within 24 hours. Orders of 75 feet or more may require a longer lead time.

May I view the collection before I buy it?

Yes, you may view the books before purchase. We can provide pictures and/or a title list for your review for most orders. Title lists are not available for some items, such as clearance items and antique leather.

May I return some of the books I purchased through Books-by-the-Foot and exchange them for other titles?

Returns are subject to approval. However, with most orders, books may be returned or exchanged within 2 week of purchase. A restock fee may apply, depending on the size of the return or exchange. Final sale and clearance items are not eligible for return or exchange.

Please send all returns to:

Strand Book Store
% Books by the Foot
828 Broadway
New York, NY 10003

Does BBTF focus more on the look of a collection or the content?

This depends entirely on you. We can work with you to select books you love and would love to read or we can pull books based on a specific aesthetic. If both are equally important, that’s fine too! The more input you provide us, the better we are able to tailor the collection to your tastes.

Is there a restriction on how many feet I can order through Books by the Foot?

No, there is no minimum or maximum on the number of feet you may order. However, certain categories may be limited by availability.

How do I place an order?

Orders may be placed by phone or email. Due to variation in availability and the necessity of confirming requirements for projects, all orders must be placed directly with a Books by the Foot associate. You may email your order to bksbythefoot@strandbooks.com or call 212-660-6646.

How does BBTF work?

Once you let us know what kind of project you are working on and a quote is agreed upon, we begin to pull your books from our sales floor. BBTF is not a discount program nor is there a fee for our services. We simply assemble a personalized collection for you, selecting books in a certain price range. We help you get the content and aesthetic you want while keeping you within budget.

What are my shipping options?

Our standard domestic shipments ship via UPS so that they are trackable and insured. We offer Domestic Standard Shipping, Domestic Express Shipping including both Next Day Air and Second Day Air as well as International Shipping.

We can ship via US Postal Service if requested or if shipping to a P.O. Box. UPS and other expedited shipping methods are not available to P.O. Boxes.

Car delivery in Manhattan is available for $50 and to the Outer Boroughs for $75. Deliveries are available Monday through Friday.

You are always welcome to arrange pick up for your order.

Which payment options do you accept?

The Strand accepts all major credit cards, checks, cash and purchase orders. For purchase orders, clients must create an account by completing this form with credit/trade references (all terms net 30). Credit card authorization form may be faxed with your payment information to 646-792-4496.

Do you offer a trade or bulk discount?

Since the books we sell are already extremely discounted, we do not offer any additional discounts.

Can I customize by order by color?

Yes! Most collections of can be customized by color--perhaps you'd like your coffee table books to be in shades of blue, or your fiction library to be in shades of purple! Please contact the Books by the Foot team for availability.

May I pick my own books?

Yes, the cost will be full price for the books up front and half back upon return. You may check out at the registers; just ask to speak to the Register Manager. You will need to return the books to the Register Manager in person to receive your half back refund. *Clearance and final sale items are not eligible for full price, half back rentals. Paperback rentals of this nature must be approved and processed by the Books by the Foot department. To rent clearance, final sale or paperback books, please contact us at bksbythefoot@strandbooks.com or 212-660-6646.

What is your turnaround time?

Depending on rental size, we can put your rental together within 1–24 hours.

What payment methods do you accept?

Payment by check or cash: You can pay by check or cash; however, we will not pull your order unless payment has been received.

Payment by purchase order: You can pay by purchase order after we have created an account for you. Please complete our Billing Account Set-Up Form and either fax or email it to us along with your purchase order and credit references/bank info. Our fax number is 646-792-4496 and our email is bksbythefoot@strandbooks.com.

Payment by credit card: We accept all major credit cards. Please complete our Credit Card Authorization Form and either fax or email it back to us. Our fax number is 646-792-4496 and our email is bksbythefoot@strandbooks.com

I need a W-9 form from you. Who do I contact to get it?

Please contact Aya Satoh at 212-660-6646 or bksbythefoot@strandbooks.com.

When may I place a Books By The Foot rental order?

Our offices are open Monday through Friday, 9:15am–6:15pm.

Can you deliver our rental?

You may arrange for a store pick-up or request a car delivery. Car delivery within Manhattan costs $50.00 and $75.00 to the outer boroughs. We can deliver to Long Island, NJ and CT, though prices vary. Car deliveries are only available Monday–Friday.

I no longer need our book rental. May I cancel my order for a refund?

Unfortunately, we are unable to refund you after your order has been filled.

I lost/damaged a book you loaned me. What now?

You will be responsible for the full cost of the lost/damaged book. In cases of a multi-volume set, the entire cost of the set will be due if any volume is lost/damaged.

We are a small, independent production. Do you offer discounts?

Due to the large demand for book rentals, we do not currently offer discounts for our rental services.

Can you customize the rental so the books are appropriate for my project?

Yes, this is our specialty. We can pull books for any kind of character, from virtually any time period. Ask us for some options.

My project is a period piece. Can I rent books from a certain time period?

Yes, we have a very large vintage inventory and can create a collection from almost any time period.

How long does my rental last?

Our rentals are for one week. You may extend your rental for 10% of your total rental cost for each additional week.

May I rent books in exchange for a Strand promotional mention?

Rentals for promotional exchange must be approved. Please contact our Marketing Manager, Whitney, at 212-473-1452 x 540 or whitney@strandbooks.com.

Can I customize by order by color?

Yes! Most collections of can be customized by color--perhaps you'd like your coffee table books to be in shades of blue, or your fiction library to be in shades of purple! Please contact the Books by the Foot team for availability.

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