Communications

Communications

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  • The "Poisoned Spring" of Economic Libertarianism

    By Angus Sibley

    Our Price: $19.00
    • Format: Paperback
    • ISBN-13: 9781461144564
    • Publisher: Createspace Independent Pub
    • Published: May 2011
    ________________________________________“We gain by not treating one another as neighbors.” “Labor is the most scarce of all the primary means of production.” “Simply think of the state as a criminal band.” The writers of these remarks are among the defunct economists whose ideology has dominated the past few decades. Their thoughts, and the policies that spring from them, have brought us high unemployment, glaring inequalities, exorbitant debts, social disintegration, industrial decay, deteriorating public services, and most recently the monstrous crash of 2008. Here is a book that exposes and explains the underlying ideology of the ‘neoconservative’ movement, obsessed with financial deregulation, unshackled competition, maximization of profits and shrinkage of the public sector. This 'neoconservative' movement, writes author Angus Sibley, has fooled a great many people by the simple expedient of claiming that it alone supports true ‘freedom’, while its political rivals favor policies that lead inevitably to totalitarian dictatorship. In reality, the author says, such talk is nonsensical. Many free, democratic countries have long pursued socially progressive policies without degenerating into dictatorship. Meanwhile, in the ‘Anglo-Saxon’ countries especially, what neoconservatives call ‘freedom’ has turned out to be the liberty of wealthy capitalists to subvert the political process, to dominate economic decision-making, and generally to take advantage of everyone else.Moreover, despite its un-Christian behavior, this group has succeeded in persuading certain churches to lend it their support, and even argues that its ideology is compatible with the teachings of the Roman Catholic Church. This book offers a critique of the libertarian 'Austrian school' of free-market economics from experience of real-world economic life and also from the wisdom traditions of Judaism and Christianity, and especially from Catholic Social Teaching. It draws upon the author’s professional experience in economics and his theological knowledge to show how libertarian economic theory and practice, as proposed by the ‘Austrian school’, are radically challenged by Catholic teaching. The author profoundly critiques the major libertarian theorists of the ‘Austrian school’, namely Carl Menger, Ludwig von Mises, Friedrich von Hayek, and Murray Rothbard. In addition, he reports on several Catholic thinkers who have defended or written positively about the Austrian school or its theorists. These include Michael Novak of the American Enterprise Institute, Robert A. Sirico of the Acton Institute for the Study of Religion and Liberty, and Thomas E. Woods, Jr. of the Ludwig von Mises Institute. He concludes the book by asking the serious question of whether a supposedly Catholic defense of libertarian economics does not actually constitute an understanding of the human person and human society that is heretical to the Catholic tradition. Angus Sibley’s book is published by Pax Romana / Catholic Movement for Intellectual and Cultural Affairs – USA, the US intellectual-professional federation of the worldwide Pax Romana movement devoted to the study and promotion Catholic social teaching. The books Preface is written by Joe Holland, President of Pax Romana's US intellectual-professional federation.Partnering in publishing the book are two US organizations equally committed to Catholic Social Teaching and especially to its defense of labor unions, namely Catholic Scholars for Worker Justice and the Catholic Labor Network.___________________________________________________________________________
  • 1,001 Phrases You Need to Get a Job

    By Nancy Schuman

    Our Price: $16.95
    • Format: Paperback
    • ISBN-13: 9781440538872
    • Publisher: Adams Media Corp
    • Published: May 2012
    A book that covers the whole job-application procress provides key phrases for resumes, cover letters and job interviews. Original.
  • 10 Steps to Successful Business Writing

    By Jack E. Appleman

    Our Price: $19.95
    • Format: Paperback
    • ISBN-13: 9781562864811
    • Publisher: ASTD Press
    • Published: February 2008
    A guide to sucessful business writing offers a ten-step way to improve communications describing how to organize material, construct clear sentences, choose the right tone, and edit and refine writing.
  • 10 Steps to Writing a Vital Speech: The Definitive Guide to Professional Speechwriting

    By Fletcher Dean

    Our Price: $39.95
    • Format: Paperback
    • ISBN-13: 9781463742775
    • Publisher: Createspace Independent Publishing Platform
    • Published: October 2011
    The boss asks, “Can you write a speech?” She wants you to say yes. You want to say yes. But the truth is, you’re not sure.That’s when you turn to 10 Steps to Vital Speechwriting, the pithy, wise, realistic and readable guide to speechwriting. It’s written by speechwriting guru Fletcher Dean, and published by the prestigious monthly magazine Vital Speeches of the Day. 10 Steps to Vital Speechwriting is a brisk guide through the skills that make speechwriting such a valued and lucrative communication specialty. It teaches readers how to analyze audiences, target them with your message, interview the speaker and research the speech, form your material into a compelling story, give it structure, write it with style, create visual aids and coach your speaker through the delivery process.This manual contains insider tips, checklists and counterintuitive but important truths. And every lesson in this book is illuminated by an inspiring and helpful example from speeches by presidents and prime ministers, CEOs and military generals, political provocateurs and church leaders.Readers of this manual will not only be able to respond to their worried boss in the affirmative, they’ll be raring to go.
  • 101 Activities for Delivering Knock Your Socks Off Service

    By Ann Thomas

    Our Price: $34.95
    • Format: Paperback
    • ISBN-13: 9780814414446
    • Publisher: Amacom Books
    • Published: June 2009
    Taking exceptional care of the customers who keep you in business has never been more important. And now the team behind the best-selling Knock Your Socks Off Service(R) series makes building outstanding customer service skills and attitudes both easy and fun with 101 Activities for Delivering Knock Your Socks Off Service. Inside you'll find role-plays, word games, brainstorming exercises, secret shopping trips, and more to help your team learn by doing and sharing. Most of the activities take 30 minutes or less--quick enough to liven up any brown-bag lunch seminar or routine staff meeting. While working and laughing with your team, you'll all get a chance to see things from the customer's perspective...and create an action plan for service improvement. In the process you'll quickly grasp core service principles and feel comfortable handling real-world service challenges such as: -Making only promises you can keep -Treating customers with empathy, not sympathy -Really listening to and learning from customer feedback -Knowing when it's all right and pays off to say "I'm sorry" -Calming obnoxious customers and coping with on-the-job stress Giving you the practical tools you need to wow your customers, these simple but powerful activities will help all front-line service professionals deliver consistently excellent results. Praise for The Original Delivering Knock Your Socks Off Service: "Delivering Knock Your Socks Off Service is written in a witty, engaging style, and offers real tactics any service provider can use. Once you've read this book, pass it on to your employees." -- Entrepreneur "Leave it to crafty Ron Zemke to find a niche that still needs filling. Yes, management books on customer service are indeed a glut on the market, but what about a book for the poor front-line grunts who actually have to serve those customers Enter Delivering Knock Your Socks Off Service." -- Training "They attack the issue with missionary zeal and, instead of pronouncing the 'thou shalt' type of commandments, offer practical how-to-fix-it advice and render outstanding service tips."-- ALA Booklist Performance Research Associates, Inc., is a consulting firm specializing in creating a customer-driven culture. Carrying on the legacy of the late service legend Ron Zemke, PRA principals Ann Thomas and Jill Applegate are part of a team that has authored more than 40 books and thousands of articles, as well as developed numerous seminars and organizational assessment instruments. The firm works with companies of all sizes and sectors around the globe, and is headquartered in Minneapolis.
  • 101 Best Cover Letters

    By Block

    Our Price: $18.00
    • Format: Paperback
    • ISBN-13: 9780071342575
    • Publisher: McGraw-Hill, Inc.
    • Published: April 1999
    Offers advice on writing effective cover letters and shares examples suitable for a variety of professions and situations
  • 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

    By Paul Falcone

    Our Price: $18.95
    • Format: Paperback
    • ISBN-13: 9780814413487
    • Publisher: Amacom
    • Published: April 2009
    Inappropriate attire, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics you may have to discuss with your employees. 101 Tough Conversations to Have with Employees provides you with proven guidance and realistic sample dialogues you can use to facilitate clear, direct interactions with your people, helping to sidestep potential awkwardness and meet issues head on. This solution oriented book walks you through some of the most common--as well as the most serious--employee problems you're ever likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps you treat your people with dignity, focusing not just on what to say but also on how to say it. This helpful guide provides down to earth techniques you can use to protect yourself and your organization--and get the very best from your people. Praise for Paul Falcone's Previous Books: 101 Sample Write-Ups for Documenting Employee Performance Problems: -When you feel the need to document an employee's actions (or inactions), turn to this great tool.--- Legal Management 96 Great Interview Questions to Ask Before You Hire: -Takes the guesswork out of the interview process.- -- Benefits and Compensation Solutions The Hiring and Firing Question and Answer Book: -If the art and science of hiring and firing has become a puzzle, then author Paul Falcone has the answer.- -- Houston Business Journal Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Perform-ance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, and The Hiring and Firing Question and Answer Book. He lives in Valencia, California.
  • 101 Ways to Captivate a Business Audience

    By Sue Gaulke

    Our Price: $16.95
    • Format: Paperback
    • ISBN-13: 9780814400968
    • Publisher: Lightning Source Inc
    • Published: March 2007
  • The 11 Laws of Likability: Relationship Networking... Because People Do Business with People They Like

    By Michelle Tillis Lederman

    Our Price: $16.95
    • Format: Paperback
    • ISBN-13: 9780814416372
    • Publisher: AMACOM
    • Published: 2012
    We all know that networking is important for success, but the networking tactics we read about take a lot of work—and can feel so phony! Wouldn't it be great if you could network in a more relaxed, authentic way? The 11 Laws of Likability reveals a painless new way to network that's based on one simple truth: People do business with people they like. In this empowering book, you'll learn how to identify and accentuate your most likable characteristics, and also how to: • Start conversations and keep them going with ease • Avoid coming across as manipulative or self-serving • Convert acquaintances into friends • Tweak your own personal style to enable engaging interactions with different kinds of people • Stay in others' minds long after your initial meeting • And more. Featuring real-life scenarios and packed with activities and self-assessment quizzes, this powerful yet down-to-earth book will help bring to light all of your natural likability—and give you easy, comfortable methods for creating honest, enjoyable interactions that become “wins” for you and for all parties involved. Forming relationships is the foundation of success. And once you discover "The 11 Laws of Likability," your road to success in any field will be faster and more enjoyable than you ever imagined. “A must-read for anyone interested in how to effectively leverage your network…by just being yourself.”— Tiffany Dufu, President, The White House Project “WOW, I simply love this book. Lederman's insights, gems, and nuggets of brilliance are a must-read for all those climbing the ladder of success in business and life.” —George C. Fraser, author, CLICK: Ten Truths for Building Extraordinary Relationships MICHELLE TILLIS LEDERMAN is founder and CEO of Executive Essentials, which provides customized communication and leadership programs. She is an adjunct professor at NYU's Stern School of Business and a faculty member of the American Management Association. In keeping with her belief that real relationships lead to real results, Lederman specializes in teaching people how to communicate to connect. She has delivered seminars internationally for Fortune 500 companies, nonprofits, and universities. She is a graduate of Lehigh University and Columbia Business School.
  • 135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting

    By Sheryl Lindsell-Roberts

    Our Price: $10.95
    • Format: Paperback
    • ISBN-13: 9780618942589
    • Publisher: Houghton Mifflin Harcourt
    • Published: April 2008
    A business-writing authority presents a timely guide on how to create and respond to electronic messages in an effective, polite, and polished manner, demonstrating how electronic communication can enhance one's career, business, and social network, while covering such issues as copyright laws, online etiquette, personalizing electronic distribution memos, and more. Original.
  • 18 Immutable Laws of Corporate

    By Alsop

    Our Price: $19.99
    • Format: Paperback
    • ISBN-13: 9781476757612
    • Publisher: Frep - Free PR
  • 201 Knockout Answers to Tough Interview Questions

    By Linda Matias

    Our Price: $13.95
    • Format: Paperback
    • ISBN-13: 9780814415009
    • Publisher: Amacom Books
    • Published: October 2009
    These days more and more employers are using "competency-based" job interview questions to try to ensure that new hires' experience and abilities match the demands of the positions they're filling. Designed to elicit real-life career events demonstrating your knowledge, judgment, and skills, this new breed of interview question can trip up even the savviest job seekers. And in this extremely tough job market, there are no second chances. 201 Knockout Answers to Tough Interview Questions gives you the lowdown on this new competency-based interviewing style, including a huge range of sample questions complete with winning answers you can use to prep for any make-or-break job interview. This book will arm you with confidence-inspiring answers that highlight your accomplishments in each of the five core competencies every employer wants in an employee: Individual Responsibility, Manager/Leadership Skills, Personal Motivation, Analytical Skills, and People Skills. You'll find the best way to tailor your own response to tough questions like: ● Describe an occasion when you managed a situation that was your supervisor's responsibility. ● Tell me about a time when you had competing deadlines and had to choose one to miss. ● Describe a time when a customer had an issue with the way you managed his or her account. What did you do about it? ● Tell me about a time you spearheaded an initiative and met resistance from the overwhelming majority of staff. You'll also discover seven ways to stand out during your interview, what to do when you lack experience, and how to avoid the common mistakes that keep candidates from being hired. Complete with fill-in-the-blank exercises that will help prepare you to demonstrate the skills that will impress any employer, 201 Knockout Answers to Tough Interview Questions gives you the hidden edge you need to come out on top and get the job offer you know you deserve. Linda Matias, JCTC, CIC, NCRW, runs CareerStrides, a career consulting firm, where she coaches clients on effective interview techniques. A former president of the National Resume Writers Association, her syndicated column appears on sites including CareerKnowHow.com, JobSeekerAdvice.com, and others. She also writes a column and produces a podcast for the YouTube Channel CareerStrides and is the author of How to Say It(R) Job Interviews. She lives in Long Island, New York.
  • 21st Century Corporate Citizenship: A Practical Guide to Delivering Value to Society and Your Business

    By Dave Stangis

    Our Price: $46.50
    • Format: Hardcover
    • ISBN-13: 9781786356109
    • Publisher: Emerald Group Publishing
    • Published: March 2017
  • 250 Rules of Business: Secrets to Growing Your Career and Profits

    By Steven Schragis

    Our Price: $17.95
    • Format: Paperback
    • ISBN-13: 9781614485162
    • Publisher: Morgan James Publishing
    • Published: August 2013
    There is no one rule for business success, no one principle that can help you meet every challenge. The realities of doing business are just too complex. However, there are lots of little rules that can guide and assist you along the way-and that’s what the "Rules of Business" is all about.From Donald Trump to Harvey Weinstein, Learning Annex guru Steven Schragis works with-and learns from-hundreds of "top drawer" business people. Public Relations executive Rick Frishman works with-and learns from-prominent business leaders; including Michael Eisner, Mario Cuomo, and Arnold Palmer.In this groundbreaking book, Schragis and Frishman have collected all they've learned from the movers and shakers of virtually every industry and boiled it down into smart, simple strategies. Master just one rule a day, and in no time you'll manage everything-people, workloads, companies, etc.-with more skill, more confidence, and more success!
  • 29 Leadership Secrets from Jack Welch

    By Robert Slater

    Our Price: $13.00
    • Format: Paperback
    • ISBN-13: 9780071409377
    • Publisher: MCGRAW-HILL INC
    • Published: September 2002
    The first concise book of essential Welch-isms, abridged from the bestselling Get Better or Get BeatenJack Welch built a career out of fighting waste. 29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company­­and Welch the world's most successful and admired CEO.This all-in-one Welch reference updates material from Robert Slater's bestselling Get Better or Get Beaten, and is today's ultimate fast-paced, no-nonsense handbook on the ways of Jack Welch. It taps into the heart of Welch's courage, innovation, and leadership success by examining simple leadership secrets that include:Managing less is managing better Make quality the job of every employee Have global brains and vision

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