Enter the gift card number in the space provided. No spaces or punctuation is necessary. You may use up to three different gift cards to pay for one order.
Also include a valid credit card for identification (this is required). If the purchase exceeds the gift card balance, the credit card will be charged the difference unless you indicate another form of payment.
You may split payment with a gift card and any other method of payment.
If you select a credit card as your payment method and "This Is An In-Store Pickup" in the delivery screen, we will charge your credit card when your order is complete. You will receive an email notification when your order is ready including instructions on where in the store to pick up your order. Please allow 1-2 business days for processing time.
If you select "Pay In-Store" in the payment options screen and "This Is An In-Store Pickup" in the delivery screen, we will hold the books and you may choose the method of payment when you arrive at the store. You will receive an email notification when your order is ready including instructions on where in the store to pick up your order. Please allow 1-2 business days for processing time.
We can save a number of billing addresses in your account to save you time. If you do not want this information saved, you can go to your account and delete the address after checkout. You can manage your billing and shipping addresses in your account.
You will receive on screen confirmation that your order has been placed successfully as well as an automated email confirmation including your order number and details. This is not a confirmation of availability; this confirms only that your order was successfully placed online. You will receive a "Status Change" email when your order has been processed and shipped.
The book will be placed on your Requested Item List for 60 days. You will be contacted via email if we receive a copy during this time. No books will be charged or shipped without your express permission.
When an item is unavailable at the time you place your order, a standing order is placed for that item for 60 days. If we receive a copy during this time, you will be notified and you may choose to purchase the book. No Requested Item listed items will be charged to you without your express permission. If we do not receive a copy within this period, the order will be canceled. You may choose to re-order the book if you would like to renew its Requested Item listed status for another 60 days.
Although we provide no guarantee that out of stock items will come back in stock, our stock is continually replenished as we buy books every day.
Our stock is constantly replenished as we buy books from customers and publishers every day. Your order request may exceed our stock quantity as we may receive more of your item in the future. The out of stock quantity will be placed on a standing order for 60 days and you will be notified if and when your book becomes available. No back in stock items will be charged to you without your express permission.
If you select a credit card as your payment method and "This Is An In-Store Pickup" in the delivery screen, we will charge your credit card when your order is complete. You will receive an email notification when your order is ready including instructions on where in the store to pick up your order. Please allow 1-2 business days for processing time.
If you select "Pay In-Store" in the payment options screen and "This Is An In-Store Pickup" in the delivery screen, we will hold the books and you may choose the method of payment when you arrive at the store. You will receive an email notification when your order is ready including instructions on where in the store to pick up your order. Please allow 1-2 business days for processing time.
The Strand Bookstore accepts purchase orders from qualifying institutions. To use a purchase order account, please select "Use A Strand Account" as your payment method and enter the PO number in the box provided. Orders placed with this payment method are subject to approval.
If you are interested in setting up a business account with us, contact the Manager at Account Services
Select "PayPal" in the payment options screen. Please note that you will NOT be redirected to PayPal at the time of checkout. When your order has been completed and is ready to be processed, we will send you an email with the final total and hold your order for three days. Instructions on how to create a PayPal account are included in this email. Please do not pay through PayPal before you receive our notification.
The Strand Bookstore accepts Visa, Mastercard, American Express and Discover cards. The billing address that you provide must match the address that appears on your credit card statements. Your card will not be charged until your order is complete and ready to be shipped.
You may split payment with a gift card and any other method of payment.
We require 2-3 days processing time from the time you place your order before it can be invoiced and shipped. Your credit card will be charged after the order is complete, just prior to shipping. You will receive an automated "Status Change" email from us at this time. Remember, delivery expectations take effect after your order has shipped, NOT from the time you place your order.
You may choose to pick up your books at our store on 12th and Broadway, just south of Union Square.
A business day is Monday through Friday. Our office is open Saturdays for questions and processing; our Shipping department is closed Saturdays and Sundays.
United States Postal Service takes approximately 4-14 business days and UPS Ground takes approximately 2-6 business days for delivery from the time the order has shipped. UPS Second Day Air should arrive within two business days of the ship date. UPS Next Day Air will arrive the next business day.
Please note that we require 2-3 days processing time here at the store to secure your order. Delivery expectations take effect after your order has shipped, NOT from the time you place your order.
No, shipping and taxes will be calculated and included after checkout when the items are secured and your order is processed.
You may continue shopping by entering a search item at the top right of the page or by clicking the "Strand Logo" in the upper left hand corner which will take you back to the Strandbooks.com homepage.
Adjust your cursor to the box marked "QTY" to the right of the item's title and change the quantity as desired.
To save an item for purchase at a later date, you may click on the "Add to Wish List" button to the right of the item in question. The item will be removed from your current shopping bag and you will be dircted back to the product page where you must create a wish list name before adding any products. Create a name for your "Wish List" and click "Add to List Wish" button. The product will be added to your wish list. Your Wish List viewable towards the top or bottom of the Shopping Bag page by clicking the "My Wish List" link. When viewing your Wish List you may move items back to your current shopping bag by clicking "Manage" then "Add to your shopping bag".
To view the details of an item from the Shopping Bag page, click on the item's title or image.
To remove an item from your shopping bag, click on the "remove" button to the right of the item you wish to remove. The page will refresh automatically and your cart will be updated.
Books placed on your Requested Item List automatically expire after 60 days. You should receive a "Status Change" email notifying you that your order has expired. You may re-order the book if you would like it to remain on your Requested Item List for another 60 days.
We will contact you via the email address provided in your account as soon as your book becomes available. If you are still interested, you may choose to purchase the book at this time. No books will be charged to you without your express permission.
Yes, prices are based on the condition of the book or current value in the marketplace. Therefore, you will see the final price in your wishlist before you decide to move the item to your cart for purchase. As noted on our web site, prices are subject to change.
Placing an item in your shopping bag does not automatically reserve the item for you. Another customer may purchase the book before it is secured by our department. We do our best to process online orders as quickly as possible but, remember, all items are subject to prior sale.
If you log in while shopping, your shopping bag will be saved as part of your account and will not expire automatically. If you do not log in, your cart will last for 2 weeks from the same browser. This depends on cookies in your browser, so clearing your cookies will wipe out a shopping bag of this sort.
You may check the status of your orders in your account online. Log in using your user name (email address) and password and you may view the status and contents of all pending orders. You may also change/add/delete shipping and billing addresses (not on pending orders).
If you have additional questions or are unable to access your account, please contact the Strandbooks.com Web Department toll free at 1-800-366-3664, extension 400 or locally in New York at 212-473-1452, extension 400 or via email at fulfillm@strandbooks.com.
"Expired" refers to books that were previously on your Requested Item List but have outgrown their 60 day standing order status.
When an item is unavailable at the time you place your order, a standing order is placed for that item for 60 days. If we receive a copy during this time, you will be notified and you may choose to purchase the book. Please note that we will not charge your card or ship your order without your express permission.
If we do not receive a copy within this period, the order will be cancelled.
Your username is the email address that you used when you first created your account. Remember that passwords are case-sensitive. Bookstore is not the same as BOOKSTORE or BoOKstore.
If you cannot remember your password, we can send it to you. Simply click on the "Forgot your password?" link on the Account Login screen and enter the email address that you used to create the account. Your password will be emailed to that address.
Strandbooks.com requires 2-3 days to completely process your order. If your order still says "processing" more than 3 days after it was placed, please contact us and we will work quickly to resolve any issues that may be delaying your order.
Please enter your text in the search text field. On the next page you will see a check box next to On NYC Shelves (located in the gray shaded box). If you check this box only in-stock products will be display in your search results.
