What kind of E-Gift Card options do you offer?
Customers have two options for sending E-Gift Cards:
- a) Email – Customers can have the E-Gift Card emailed directly to the recipient.
- b) Print at Home – Customers may print a paper version of the E-Gift Card at home to be hand-delivered to the recipient.
How do you redeem an E-Gift Card in the store?
Customers who receive an E-Gift Card via email can print out their E-Gift Card at home and present it to the cashier at the time of checkout. Customers who receive a printed, hand-delivered E-Gift Card should hold onto their E-Gift Card and present it to the cashier at the time of checkout.
How do you redeem an E-Gift Card online?
When checking out through our website, please be sure to select Gift Card as your payment option. Once selected, please be sure to enter all 19 digits from your E-Gift Card into the field provided. Do not include any spaces.
What are all the uses of the E-Gift Card dashboard?
As the purchaser, you can:
- *Track your order
- *Resend an E-Gift Card
- *Check order status, including whether or not the recipient has viewed the E-Gift Card
- *View or print receipt
As the recipient, you can:
- *View the list of E-Gift Cards you have received
- *Check your E-Gift Card balance
How can I purchase a Strand Gift Card?
Gift cards are available for purchase online, over the telephone, and in the store at any register. For quickest service, please purchase your gift card online through our website here.
Where can Strand Gift Cards be delivered?
Strand Gift Cards can be delivered to anywhere within the United States. This includes Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. Please allow additional time for delivery to locations outside the continental U.S.
How long will it take for the recipient to receive their Strand Gift Card?
Please allow 1-2 business days (not including weekends) for processing time. Once mailed, gift cards should be delivered within 2-7 business days. Please note that the delivery time frame varies based on the proximity of the shipping address to our store. Additional time may be required for delivery to locations outside the continental U.S.
Are Strand Gift Cards trackable?
No. Technically, Strand Gift Cards are mailed (via standard Economy) and not shipped; therefore, tracking information is not available.
How can Strand Gift Cards be redeemed?
Strand Gift Cards can be redeemed online through our website or in our store at the registers. For online redemption, please be sure to enter all 19 digits from your Strand Gift Card into the field provided, but do not include any spaces. For in-store redemption, please present your gift card to the cashier at the time of checkout.