Help: Pre-orders for Signed Event Books

Pre-Orders for Signed Event Books FAQ

I’d really love to attend the event but I don’t live in NYC! Is there any way I can still get a signed copy of the featured event book?

Yes! All featured event books can be ordered online for store pick-up or to be shipped. Visit Pre-Order Signed Copies to browse featured event books for pre-order. Or you can click on the blue hyperlink that states “Pre-Order A Signed Copy” located at the bottom of any event details page.

Can I get my pre-order inscribed?

No, sorry but due to the amount of pre-orders we receive, we are unable to fulfill requests for personalized inscriptions. All pre-order event books will only be signed with the name of the author/artist.

When will my pre-order for a signed copy be processed?

All pre-orders are processed the following business day after an event. You will not be charged for your pre-order until it’s ready to be processed. You will receive an email once your pre-order has been shipped or is available for store pick-up.

Does placing a pre-order for a signed copy give me admittance to an event?

No. Pre-orders are only for those customers who can&rsquot attend an event but still wish to receive a signed copy of the featured event book. If you want to attend the event, you will still have to purchase the featured book or a $10 Strand gift card using the blue hyperlinks found on the events page or making your purchase in-store at our main floor registers or at the door to the event.

Does placing a pre-order for a signed copy guarantee that I will receive a signed copy?

We always do our best to fulfill all pre-orders for signed copies. On rare occasions, due to unforeseen circumstances such as time constraints or available stock selling out at the event, we may not be able to fulfill your pre-order. In those cases, we will contact you via email and offer to fulfill your pre-order with an unsigned copy of the featured book if stock is still available. However, please note that you are under no obligation to purchase the unsigned copy, nor will you be charged for an order without your express permission. Again, please be aware that all pre-orders are processed the day following the event for this reason.