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Excellent operations are a key driver of business performance in many service and manufacturing industries. This book explains why few operations improvement projects last and howbusinesses can make them stick. It draws on cutting edge implementation work carried out by the authors in companies around the world. 'Journey to Lean' focuses on how changes to the operating system need to be integrated with other changes within the organisation.
- Format: Hardcover
- ISBN-13: 9781403913074
- Publisher: PALGRAVE MACMILLAN
- Published: June 2004