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  • 101 Sample Write-Ups for Documenting Employee Performance Problems

    By Paul Falcone

    Our Price: $35.00
    • Format: Paperback
    • ISBN-13: 9780814415467
    • Publisher: Amacom Books
    • Published: March 2010
    There is perhaps no more dreaded managerial task than -communicating with an employee about a disciplinary problem. But when performance problems become apparent, you can't just ignore them. You need to deal with them head-on. Not sure of the best way to handle a particular situation? Turn to 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination. Now completely revised and updated, the book has been the trusted resource for managers for more than a decade. Expertly written, the guidebook covers dozens of problems likely to occur in the workplace, from substandard work quality, absenteeism, and poor attitude to sexual harassment, insubordination, and more. Among the new write-ups found in this edition of the highly popular reference guide are how to deal with such problems as: - Politically incorrect behavior - Lack of leadership or trust - Failure to communicate upward and/or follow through - Lack of teamwork - Use of Internet pornography - Managerial misconduct and retaliation - Failure to disclose a conflict of interest or personal relationship - Violation of intellectual property rights This completely updated edition also includes an appendix on SOX requirements and samples of how to deal with intermittent FMLA abuse. Because writing someone up doesn't always result in a correction of the problem at hand, readers will also find creative alternatives to formal disciplinary warnings that will help turn around those flying -just below the radar.- There are 18 sample termination letters included. Also inside: advice for tying progressive discipline to annual performance reviews; ways to avoid drafting documentation that could later be used against your company; summary dismissals; and much more. The book isn't merely a reference, but a resource that managers can turn to any time they need to generate a corrective action notice. All 101 samples in the book are easily accessible for viewing via the companion CD-ROM and can be downloaded and customized with minimal effort. Simply put, you'll no longer have to guess at what verbiage you should include in a write-up. This one-of-a-kind guide helps managers handle any scenario fairly, constructively, and--most important--legally. Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Tough Conversations to Have with Employees, 96 Great Interview Questions to Ask Before You Hire, The Hiring and Firing Question and Answer Book, and Productive Performance Appraisals. Falcone is also a longtime contributor to HR Magazine and a nationally recognized speaker on hiring and performance management.
  • 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline and Termination

    By Paul Falcone

    Our Price: $39.95
    • Format: Paperback
    • ISBN-13: 9780814438558
    • Publisher: Amacom
    • Published: July 2017
  • 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

    By Paul Falcone

    Our Price: $18.95
    • Format: Paperback
    • ISBN-13: 9780814413487
    • Publisher: Amacom
    • Published: April 2009
    Inappropriate attire, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics you may have to discuss with your employees. 101 Tough Conversations to Have with Employees provides you with proven guidance and realistic sample dialogues you can use to facilitate clear, direct interactions with your people, helping to sidestep potential awkwardness and meet issues head on. This solution oriented book walks you through some of the most common--as well as the most serious--employee problems you're ever likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps you treat your people with dignity, focusing not just on what to say but also on how to say it. This helpful guide provides down to earth techniques you can use to protect yourself and your organization--and get the very best from your people. Praise for Paul Falcone's Previous Books: 101 Sample Write-Ups for Documenting Employee Performance Problems: -When you feel the need to document an employee's actions (or inactions), turn to this great tool.--- Legal Management 96 Great Interview Questions to Ask Before You Hire: -Takes the guesswork out of the interview process.- -- Benefits and Compensation Solutions The Hiring and Firing Question and Answer Book: -If the art and science of hiring and firing has become a puzzle, then author Paul Falcone has the answer.- -- Houston Business Journal Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Perform-ance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, and The Hiring and Firing Question and Answer Book. He lives in Valencia, California.
  • 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results

    By Paul Falcone

    Our Price: $5.50
    • Format: Paperback
    • ISBN-13: 9780814472828
    • Publisher: AMACOM
    • Published: June 2005
    Whether you're an HR professional or a manager, we know what you hate most about your job: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little book puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips! Falcone covers the 25 most commonly rated performance factors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas. Not just for review time, the book will also be instrumental in creating job descriptions and development plans, as well as for monitoring performance, progress, and problems year-round. You know what you mean--here's what to say. Praise for Paul Falcone's previous books: "If the art and science of hiring and firing has become a puzzle, then author Paul Falcone [The Hiring and Firing Question and Answer Book] has the answer." --Houston Business Journal "When you feel the need to document an employee's actions (or inactions), turn to this great tool [101 Sample Write-Ups for Documenting Employee Performance Problems]." --Legal Management "[96 Great Interview Questions to Ask Before You Hire] takes the guesswork out of the interview process." --Benefits and Compensation Solutions
  • 2600 Phrases for Setting Effective Performance Goals: Ready-To-Use Phrases That Really Get Results

    By Paul Falcone

    Our Price: $11.95
    • Format: Paperback
    • ISBN-13: 9780814417751
    • Publisher: Amacom
    • Published: December 2011
    As a manager, it's your job to ensure that your employees are clear on what their goals are throughout the year and what they need to do to accomplish them. Yet so many companies and leaders view the performance appraisal process as a mandatory paper chase, a mere form they need to fill out, rather than as an opportunity to create true engagement with their people and inspire career-making results. 2600 Phrases for Setting Effective Performance Goals gives you the language you need to establish compelling, actionable performance goals. More than just a list of descriptive phrases, the book provides wisdom and guidance on how to lead your team more effectively and inspire those around you to reach higher levels of individual performance and achievement. This uniquely practical guide provides you with the insightful strategies you need to accomplish more through others, serve as an effective career mentor and coach, and help your company stand out from the competition. You'll learn how to: - Build on individuals' strengths rather than compensating for their weaknesses. - Help your staffers feel engaged and self-motivated. - Develop an "accomplishment mentality" that encourages your employees to continuously reinvent themselves in light of your organization's changing needs. - Encourage retention of high performers by developing a realistic and customized set of goals that will help them prepare for their next move in career progression. - Determine appropriate follow-up intervals and measurable benchmarks to determine progress throughout the year. The book provides you with ready-to-use phrases organized by the core competencies used most often in the appraisal process, from attendance and attitude to communication and time management. In addition, the book includes language tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more. You're never truly successful unless your employees are as well. This one-of-a-kind guide-book enables you to get more done through others and develop your own outstanding leadership abilities. PAUL FALCONE is an HR executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 2600 Phrases for Effective Performance Reviews, 101 Tough Conversations to Have with Employees, and 101 Sample Write-Ups for Documenting Employee Performance Problems.
  • 75 Ways for Managers to Hire, Develop, and Keep Great Employees

    By Paul Falcone

    Our Price: $21.95
    • Format: Paperback
    • ISBN-13: 9780814436691
    • Publisher: AMACOM
    • Published: June 2016
    Insider strategies from a top-ranked HR executive. Ready to move your organization forward? You’ll need skilled, motivated, and loyal people to get results. That means eliminating haphazard tactics and policies that quietly demoralize—and building a best-in-class field manual for developing great people. Paul Falcone, a nationally acclaimed human resources leader, delivers key strategies that managers and executives need to know. Filled with scripts and real-life scenarios, this book demonstrates how to implement a people-focused program that helps you: • Identify the best and the brightest talent • Gather crucial information during the interviewing and selection process • Hire for organizational compatibility • Communicate openly and honestly to build trust • Address uncomfortable situations and bad attitudes • Create a positive environment that engages employees • Retain restless top performers • Reengage your team after a layoff or during times of adversity • Conduct performance reviews skillfully • Take corrective action when needed, while avoiding “punishment” • Steer clear of litigation landmines • Give people opportunities to grow and be recognized • Practice the kind of enlightened leadership that rallies a team to greatness— and much more. Paul Falcone has worked as an HR executive at Paramount Pictures, Nickelodeon, and Time Warner. Author of the best-selling 2600 Phrases for Effective Performance Reviews and others, four of his books made SHRM’s prestigious “Great 8” annual bestsellers list. A top-rated presenter and speaker, he lives in San Diego.
  • 96 Great Interview Questions to Ask Before You Hire

    By Paul Falcone

    Our Price: $9.00
    • Format: Paperback
    • ISBN-13: 9780814479094
    • Publisher: Amacom
    • Published: September 1996
  • 96 Great Interview Questions to Ask Before You Hire

    By Paul Falcone

    Our Price: $17.95
    • Format: Paperback
    • ISBN-13: 9780814413517
    • Publisher: Amacom
    • Published: November 2008
    Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides you with the tools you need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses. This book gives you everything you need to: select the most qualified of your potential new hires - move beyond cursory responses to discover the real person you're interviewing - uncover evasive or false information - use the reference process to get a more complete picture - negotiate effectively to win over a great new member of your organization Updated and expanded, the book includes new material on background checks, specific challenges posed by the up-and-coming millennial generation, and ideas for reinventing the employment application to gather more in-depth information than ever before. Packed with insightful questions, this book helps you uncover the real person behind every job candidate. PRAISE FOR THE FIRST EDITION: "Customized, pinpoint interviewing questions for practically every hiring scenario, with examples and real-life applications. This catalog of dynamic questions and questioning techniques from the pros' perspective will help you land prized candidates by walking you through the interviewing, reference-checking, and offer stages of the hiring process." --Vic Faraci, Senior Vice President, Warner Brothers Records "Any HR recruiter or line manager responsible for hiring employees must read this book. Falcone presents insights into the underlying reasons behind interview questions and shows you how to interpret the responses in a straightforward and useful way." --Linda Marcot, HR Management Consultant, A. Foster Higgins and Co., Inc. Paul Falcone, M.A., is Vice President of Human Resources at Nickelodeon and the best-selling author of a number of AMACOM books, including 2600 Phrases for Effective Performance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, and The Hiring and Firing Question and Answer Book. Mr. Falcone is also a longtime contributor to HR Magazine and a nationally recognized speaker on hiring and performance management. He lives in Valencia, California.
  • The Hiring and Firing Question and Answer Book

    By Paul Falcone

    Our Price: $21.95
    • Format: Paperback
    • ISBN-13: 9780814474129
    • Publisher: Amacom
    • Published: March 2003
  • The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organizational Change

    By Paul Falcone

    Our Price: $21.95
    • Format: Paperback
    • ISBN-13: 9780814432631
    • Publisher: AMACOM
    • Published: May 2013
    An organization that knows how to measure and manage the performance of its people sets itself apart from the competition, gets the most out of its talent, and enables itself to reach its full potential. Yet for most companies, performance reviews are relegated to a perfunctory annual "check-off" ritual, serving to justify merit increases and little more. A powerful, well-crafted performance plan can impact your organization's bottom line by producing higher efficiency and effectiveness in the workplace. But just as your organization is a unique entity, the best performance plans aren't created equal. Showing you how to design a comprehensive, adjustable performance evaluation program tailor-made for the specific, evolving needs of your organization, The Performance Appraisal Tool Kit provides a customizable appraisal template that takes into account factors such as workforce composition, company growth stage, and organizational goals and challenges. Covering the essential areas of performance and conduct, this practical, step-by-step book reveals how to: - Transform your performance management process from a rote, mandatory exercise into a living, breathing part of your organization. - Design competencies that power performance, both at the individual and enterprise level. - Connect the appraisal to organizational and individual growth and development. - Profile ideal employee performance and behavior. - Use the appraisal process to ratchet up expectations of individual and departmental performance. - Drive future change by setting your organization's strategic direction. - Retool the appraisal as needed over time This one-of-a-kind guide helps you create a dynamic appraisal system that's flexible and adaptable enough to accommodate market changes, revised priorities, and increasing productivity targets. In addition, the book discusses alternative compensation strategies, enabling you to create a remuneration program that rewards your highest performers relative to the rest of the organization. There's no greater gift you can give your company than a motivated and dedicated workforce. This forward-thinking, one-of-a-kind guide gives you the resources you need to construct a performance appraisal program that will lift your organization to a higher level. PAUL FALCONE is an HR executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 2600 Phrases for Effective Performance Reviews and 2600 Phrases for Setting Effective Performance Goals. He is a long-term contributor to HR Magazine. Visit him at www.PaulFalconeHR.com. WINSTON TAN is the Managing Principal of Intandem, LLC, a management-consultancy group. He specializes in developing total compensation solutions, optimizing organizational design, and creating human resource development strategies. Winston is also a popular national conference speaker and lives in Spokane, Washington.

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