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  • (Re)(Organize) for Resilience: Putting Customers at the Center of Your Business

    By Ranjay Gulati

    Our Price: $17.50
    • Format: Hardcover
    • ISBN-13: 9781422117217
    • Publisher: Harvard University Press
    • Published: January 2010
    In 'Reorganize for Resilience,' strategy and organizational behavior expert Ranjay Gulati reveals how resilient companies prosper in both good times and bad--driving groth and increasing profitability by immersing themselves in the lives of their customers. Instead of pushing their own offerings on customers, these firms work from the outside in: identifying current and potential customer problems and then providing seamless, integrated products and services that address them. Based on more than a decade of research, this authoritative and practical book will finally help you 'walk the walk' of customer centricity--and jumpstart a virtuous cycle.
  • Managing Network Resources

    By Ranjay Gulati

    Our Price: $57.00
    • Format: Paperback
    • ISBN-13: 9780199299850
    • Publisher: Oxford Univ Pr
    • Published: May 2007
  • Managing Network Resources

    By Ranjay Gulati

    Our Price: $155.00
    • Format: Hardcover
    • ISBN-13: 9780199299355
    • Publisher: Oxford Univ Pr
    • Published: May 2007

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