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WHAT IS THE BOOK HOOKUP?

The Book HookUp is Strand’s quarterly subscription box. There are nine genres to choose from, each complete with a signed first edition of a highly anticipated new release, additional paperback, bookish goodies, Strand merch and a featured partner. Past boxes have contained snacks, mugs, magazines, literary journals, notebooks, and more from partners like The Paris Review, Cafe Grumpy, and Socksmith.

You can sign up for one or more of our nine (9) subscription boxes and can always expect to find a different merch or partner item in each genre.

You can choose to receive a single installment (one time only), a full year (four boxes per year), or a recurring subscription (until the end of time). You can update your subscription anytime.

WHAT ARE THE GENRES STRAND OFFERS?

You may choose from one or more of the following nine (9) subscription boxes:

Fiction

The Fiction box costs $50. This includes one (1) newly released signed first edition, one (1) additional book, Strand merchandise, and other featured items from partners we love. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Young Adult (YA)

The Young Adult box costs $37.50. This includes one (1) newly released signed first edition of a Young Adult title, one (1) additional paperback, Strand merchandise, and items from featured partners. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Art/Photography

The Art/Photography box costs the list price of the book + ground shipping charges ($5.99). The service will include one (1) newly released signed first edition of an Art/Photography title and other items from featured partners. The books will be signed by the artist(s). You can see what was included in past boxes here. Art and photography books vary in size and price. We will aim to select books that cost between $45 and $65, but occasionally there may be a more expensive selection. Please note that International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Feminist Literature

The Feminist Literature box costs $50. The service will include one (1) newly released signed first edition of a new feminist title, one (1) additional book, Strand merchadise, and other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Political Nonfiction

The Political Nonfiction box costs $50. The service will include one (1) newly released signed first edition of a book dealing with politics and political issues, one (1) additional book, as well as other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Mystery & Suspense

The Mystery & Suspense box costs $50. The service will include one (1) newly released signed first edition of a mystery, crime, or thriller novel, one (1) additional book, as well as other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Sci-Fi & Fantasy

The Sci-Fi & Fantasy box costs $50. The service will include one (1) newly released signed first edition of a science fiction or fantasy novel, one (1) additional book, as well as other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Little Readers

The Little Readers box costs $37.50. The service will include one (1) newly released signed first edition of a picture book, one (1) additional book, as well as other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

Timeless Favorites

The Timeless Favorites box costs $37.50. The service will include one (1) book curated by Strand staff, one (1) additional book, as well as other items from featured partners. Additional items such as publisher advance review copies, letters, or other Strand marketing materials may be included in your package. You can see what was included in past boxes here. Economy shipping and handling are included for Continental U.S. subscribers. International shipments will be charged $17.99 for shipping costs and Canadian shipments will be charged $9.99. Please see our Shipping page for more information.

HOW DO I SIGN UP?

Please visit our Strand Subscriptions page here for all subscription options. Select your desired subscription box at the rate of your choice to add the box to your cart.

Please note that a valid credit card is required to sign up for our subscription services. Unfortunately, we are unable to process subscription orders purchased by PayPal.

WHEN SHOULD I SIGN UP?

Since our boxes sell out quickly, make sure you sign up by the first (1st) of the month before your subscription box is set to be shipped. For example, if you would like to receive a June box, sign up by May 1st. You may sign up later than the first of the previous month, but we recommend signing up sooner in case the box sells out.

WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT FOR YOUR SUBSCRIPTION SERVICES?

The only accepted payment method is credit card. We accept all major credit cards including Visa, Mastercard, American Express, and Discover.

Unfortunately, we are unable to process orders made with any other type of payment. Orders placed using any other payment method (including PayPal) will be cancelled. If your order is cancelled, you will have to place a new one through our site using credit card payment.

CAN INTERNATIONAL CUSTOMERS SIGN UP?

Absolutely! However, please note that international shipping fees will be charged for all subscription orders. International shipments will be charged $17.99 per order for shipping and Canadian shipments will be charged $9.99 per order for shipping. Please see our Shipping page for more information.

WHEN WILL MY CREDIT CARD BE CHARGED?

This depends on which plan you’ve selected. If you selected a single box plan, your credit card will be processed 1-3 day after you place your order. If you selected a recurring or one-year plan, your credit card will be charged upon shipment, which will generally be every 12 weeks. Additionally, you will receive an email notification once your subscription order is shipped.

WHY WAS I CHARGED $3.99 AT CHECK OUT? I THOUGHT SHIPPING WAS FREE.

Economy shipping is included in the price of the box (except Art and Photography) for Continiental U.S. subscribers. Though the price may show up at check-out, be assured that we will not charge it to your credit card. We manually delete the Economy shipping fees while processing orders.

CAN I PURCHASE MORE THAN ONE SUBSCRIPTION?

Of course! You can sign up for as many as you like. You can always expect to find a different merch and partner item in each genre.

CAN I PURCHASE A STRAND SUBSCRIPTION AS A GIFT?

Absolutely! Our subscription service is the perfect gift for any fellow book lover! When purchasing the subscription service through our online checkout process, please be sure to provide the recipient’s name and shipping address, as well as an email address so we can keep them updated on shipments.

HOW WILL I KNOW IF MY GIFT WILL SHOW UP IN TIME?

The ship date of each box is dependent on the publication date of the book inside. Boxes are shipped the same week as publication. For example: If the Fiction book for June releases Tuesday June 4th, you can expect your box to ship by Friday June 7th. We are sure to have the titles signed by their authors ASAP and on their way to you right after! To find out the pub date of the upcoming subscription titles, visit our Spoilers page.

HOW DO I SEND A STRAND SUBSCRIPTION AS A GIFT?

To send a Strand Subscription as a gift, we will need as much information about the recipient as possible. You must address the recipient as the “Ship To” name and address. Please include their name, email address, and any message you would like to appear in the package in the “Gift Note” section of your order. In order to inform the recipient of the next selection in the subscription program, we must have his/her/their email. It is crucial that you provide the recipient’s email to us, so that he/she/they will receive updates about the program and expected ship dates from our store.

CAN I FIND OUT WHAT BOOKS WILL BE IN THE BOX?

Of course! Each quarter we send out spoilers for what is in the boxes-to-come. Spoilers reveal the first edition, signed copy only. You’ll still be surprised to find your additional paperback and other goodies, un-spoiled. See something you like and want to switch genres? Just sent an email to subscriptions@strandbooks.com and we’ll take care of it.

WHEN DO I FIND OUT ABOUT THE NEXT BOOK SELECTION?

Current subscribers will receive an email update announcing the title selected for the next release 2-3 weeks before the order is shipped. Additionally, we will announce the latest selection on the Strand Subscription page of our website, through our social media accounts, and through our email newsletter.

CAN MY BOOK BE PERSONALIZED?

Unfortunately, we are unable to offer personalization for our subscribers at this time, but every new release will be signed by the author!

CAN I SWITCH MY SUBSCRIPTION FOR ANOTHER?

Of course! Just be aware that you might have to pay the difference if your new box is more expensive, and we need to know of your switch before the boxes are shipped out.

I MOVED. HOW TO I UPDATE MY ADDRESS?

To update your address with Strand, contact our customer service department via email at subscriptions@strandbooks.com or via phone at 212-473-1452 ext. 420. If you are asked to leave a voicemail, please call back at a time when someone is in the office to assist you

WHERE IS MY SUBSCRIPTION BOX?

If you have not received your box, please contact our Customer Service Department directly and we will be more than happy to investigate the matter. If items were lost in transit or damaged, and we still have additional copies of the subscription book, then we will be more than happy to send you a replacement copy. Due to the limited quantity of signed first edition books on-hand, we may not be able to fill all replacement orders. If this is the case, you will not be charged for your order and we will contact you immediately. We do our best to fill all orders.

WHAT IF I DON’T LIKE THE BOOK OR PRODUCT I’VE RECEIVED?

If you are unsatisfied with the subscription book you’ve received, you may receive store credit for the retail cost of the book.

You may return the book by mail or in-store for store credit within two weeks of receipt of your order. For items being returned by mail, please ship to Strand Book Store, ATTN: Book HookUp, 828 Broadway, New York, NY, 10003 (this info is also on your invoice). Please include a copy of your invoice and indicate that you are returning the item for store credit. All in-store returns can be made at our main floor registers for store credit, and you must bring a copy of your invoice.

Please note that only subscription books may be returned for store credit. Any merchandise items, including additional books, can not be returned or exchanged.

ARE THERE ANY ENROLLMENT OR CANCELLATION FEES?

Nope! We do not have any enrollment or cancellation fees. You may cancel at any time by contacting us at subscriptions@strandbooks.com.

WHAT IF I HAVE OTHER QUESTIONS?

Please feel free to contact us at subscriptions@strandbooks.com or 212-473-1452 x420 and we’ll be more than happy to answer any questions you may have regarding our subscription services.